Retail fintech platform

Every bankingcounter, inone portal.

ShantiPe turns a shop counter into a full-service banking point. Whatever the person standing in front of you needs doing — cash in their hand, money sent somewhere, a bill cleared, a seat booked before tomorrow — it runs from one wallet and one login.

0Live services
0Network tiers
0Biometric devices
shantipe.com / user / v2 / dashboard
Main wallet₹0
AEPS wallet₹0
AEPS
UPI ATM
Transfer
Recharge
Bills
Flight
Bus
Payout
AEPS withdrawalAadhaar • XXXX 4821
+ ₹5,000
Money transferIMPS • HDFC • 2 min ago
− ₹12,400
Electricity billBBPS • Consumer 90218
− ₹1,860
Settlement live
Commission credited
KYC verified

Bank rails, biller networks & travel partners

Axis BankIDFC First BankYes BankIndusInd BankAirtelredBusTideIndieFi
At the counter

Someone walks in. The answer is yes.

People do not arrive asking for a product. They arrive with something that needs doing today — and the list of things a ShantiPe counter cannot help with keeps getting shorter.

Can I take out five thousand?

A thumb on the reader and the notes are counted out. Their bank account, your counter, about ninety seconds.

Aadhaar-authenticated

I need to send this to my brother in Surat.

The account is checked against the name before a single rupee moves, so a mistyped digit is caught at your counter instead of a week later.

Checked before it sends

The electricity bill is due today.

Type the consumer number once and the amount comes back from the board itself. Nobody is working from a figure somebody half-remembers.

Fetched, not guessed

Is there a bus to Jaipur tomorrow night?

Seats, berths, boarding points and who runs them, all on one screen — and the ticket comes off your printer.

Booked at the counter

Where did today actually go?

One history across everything the counter did, each row carrying the bank's own reference — so a question three weeks later has an answer rather than an argument.

Every rupee has a row

When does this reach my bank?

What customers withdrew sits in its own balance and settles out to your account on a published cycle, kept apart from the float you spend.

Two balances, on purpose

Cash, transfers, bills, top-ups, tickets, new accounts and the day’s own books — all drawing on one wallet, all landing in one history.

See what else walks in
How the portal works

Built around the counter, not the back office

A retailer serves a customer standing in front of them. Every screen is shaped by that: fewest fields, fastest confirmation, a receipt they can hand over.

Wallet & commission

Earnings that reconcile themselves

Every transaction settles against the right wallet the moment the bank confirms it. Commission is applied from the slab the account sits on, and both the payout and the margin land in the same ledger the retailer reads.

  • Separate main and AEPS wallets, each with its own settlement path
  • Slab-wise commission visible before the transaction, not after
  • Exportable reports by service, date range and status

Commission by service

Current slab
Cash at the counterTier A
Money sent onwardTier A
Bills clearedTier B
Top-upsTier B
Tickets issuedTier C
Reporting

Every rupee has a row

One history across all twenty-two services, filterable by service, status and date, with a per-transaction detail view that carries the bank’s own reference number — so a dispute is answered with evidence, not a guess.

  • Downloadable receipts rendered straight from the record
  • Live status on anything the bank leaves pending
  • Member-wise rollups for distributors and state heads

Today’s ledger

Live
AEPS withdrawalSUCCESS • ref 88213094
+ ₹5,000
IMPS transferSUCCESS • ref 44190228
− ₹12,400
Prepaid rechargeSUCCESS • ref 71002944
− ₹299
Commission creditSettled to main wallet
+ ₹184
Bus bookingCONFIRMED • PNR 7K2M19
− ₹1,240
Onboarding

Counter live in four steps

01

Sign up

Mobile number, OTP, and the shop’s basic details. A distributor can enrol the retailer directly from their own panel.

02

Complete KYC

PAN, Aadhaar and shop proof, verified before any service unlocks. The KYC gate blocks transacting until it clears.

03

Fund the wallet

Raise a fund request to the distributor, or pay into the virtual account issued to the retailer.

04

Start earning

Services granted on the account appear on the dashboard. Commission accrues from the first transaction.

Distribution network

Four tiers, two portals

Retailers get the full transacting portal. The three tiers above them get a restricted panel built for managing members, funding them and reading their performance — a genuinely different portal, not the same one with buttons hidden.

SH

State Head

Owns a state. Appoints and funds master distributors, and reads performance across the whole region.

Management panelTier 1
MD

Master Distributor

Runs a cluster of distributors. Allocates float downward and settles commission upward.

Management panelTier 2
DT

Distributor

Onboards retailers, approves their fund requests, and watches their daily volumes.

Management panelTier 3
RT

Retailer

The counter itself. Full access to every service the account is entitled to, plus wallet, reports and support.

Full portalTier 4
Before you hand over cash

The parts you can actually check

Anyone can print a glowing quote. These are the things you can verify for yourself before you trust a counter with your money — or your livelihood.

A company you can look up

DotMik Software Private Limited, registered in New Delhi. CIN U62091DL2024PTC428732, GSTIN 07AAKCD7375A1ZN. Verifiable on the public register, not a brand name with nothing behind it.

Read the terms

A named person, not a queue

Complaints escalate to Monesh Sharma as Grievance Officer, and past him to Karan Arora. Both are named and reachable by email — nobody hides behind a ticket number.

See the escalation path

Timelines in writing

3 to 4 working days at support, 7 to 15 working days once it reaches the Grievance Officer. Published, so you can hold us to them rather than wonder.

Check the timelines

A route that goes past us

If we get it wrong and will not fix it, the RBI Integrated Ombudsman Scheme and the NPCI dispute process are open to you. We would rather tell you that than hope you never find out.

Where to take it

Why a counter runs on ShantiPe

Earn from the first transaction

Commission is credited to your wallet as each transaction settles — not at the end of the month.

One wallet, every service

No separate logins or balances per service. Fund once and serve any customer who walks in.

Runs on what you already own

Any phone, tablet or shop computer with a browser. Only AEPS needs a fingerprint scanner.

A distributor who knows you

Your upline funds your wallet and is the first call when something needs sorting — not a queue.

Security & compliance

Money moves, so the guards are real

The controls below are enforced in the application itself — not left to the UI to remember.

Protected sign-in

Your session is encrypted and every instruction leaving the counter is signed. An intercepted login, on its own, gets nobody anywhere.

Signs itself out

Two quiet hours and the session closes on its own. A shop computer is rarely left unattended on purpose, so the portal does not rely on you remembering.

Only your services

A service you have not been approved for is genuinely closed to your account, not just left off the menu. Approval is the only way in.

Location on record

AEPS rules require an agent’s location to be logged with the transaction, so the portal asks for it before you transact — and only then.

Verified before you trade

An unverified account can sign in and look around, but cannot transact. Documents are checked before the first rupee moves.

Guards against double payment

A double tap, or a connection that drops halfway, is caught and de-duplicated before the instruction reaches the bank — so the usual cause of a second payment never gets started.

Certified fingerprint devices

MantraL1 & L0 RD service
MorphoMSO series
StartekFM220
SecuGenHamster Pro
AratekA600 series
Next BiometricsNB-3023
TatvikTMF20
PrecisionPB510
Questions

Before you sign up

A mobile number to sign up, then PAN, Aadhaar and a shop proof for KYC. For AEPS you also need one of the eight certified fingerprint scanners with its RD service installed. Everything else runs in the browser.

Services are approved per account. Your dashboard shows only what your tier and your agreement cover, and anything outside that stays genuinely closed until it is approved for you.

Two ways: raise a fund request to the distributor above you, who approves and transfers it, or pay directly into the virtual account issued to your shop. AEPS collections land in the AEPS wallet and are settled out to your bank separately.

Commission is applied from the slab your account sits on and credited to the main wallet as the transaction settles. The slab is visible under Commission plans before you transact, not only afterwards.

Pending transactions are tracked with the bank until it gives a final answer, rather than being guessed at. The record carries the bank’s own reference number, so support can trace it, and failed debits are reversed back to the wallet.

Yes, if you are a distributor, master distributor or state head. Those tiers get a management panel — members, fund approvals and performance — rather than the transacting portal a retailer sees.

Get started

Turn your counter into a banking point

Sign up, clear KYC, fund the wallet — and start serving customers the same day.

  • No setup fee
  • Commission from the first transaction
  • Support in your language, six days a week

Send an enquiry

Never include Aadhaar numbers, card details, passwords or OTPs.

Or use the full enquiry form.