Refund Policy for ShantiPe Solutions Pvt. Ltd.

At ShantiPe Solutions Pvt. Ltd., we strive to provide high-quality services that meet the needs of our clients. We are committed to ensuring your satisfaction with our products and services. However, if you are not completely satisfied, our refund policy outlines the terms and conditions under which refunds may be granted.

1. Eligibility for Refunds

Refunds may be considered for the following situations:

• If there was an error in the service or product provided that cannot be corrected.
• If the service provided does not match the specifications outlined in our agreement.
• If the service delivery is delayed beyond a reasonable timeframe due to circumstances within our control.

2. Non-Refundable Situations

We do not offer refunds in the following circumstances:

• If the dissatisfaction arises due to factors beyond our control, such as third-party actions or external disruptions.
• If the service was fully delivered as specified and the client changes their mind.
• If the service is used improperly or in violation of our terms of service.

3. Refund Request Process

To request a refund, please contact our support team at:

Phone: +91 8744870203
Email: care.Shantipe@gmail.com

Please include:

• Your order or invoice number.
• A detailed explanation of the reason for the refund request.
• Supporting documents or evidence, if applicable.

4. Refund Approval and Processing

Refund requests will be reviewed within 7-10 business days of receipt.

If approved, refunds will be processed using the original payment method within 10-15 business days.

The refunded amount will exclude any applicable service charges, administrative fees, or processing costs as per the original agreement.

5. Modifications to Refund Policy

ShantiPe Solutions Pvt. Ltd. reserves the right to modify this refund policy at any time. Any changes will be updated on our website and will apply to services purchased after the date of modification.

Cancellation Policy for ShantiPe Solutions Pvt. Ltd.

At ShantiPe Solutions Pvt. Ltd., we understand that plans and circumstances can change. Our cancellation policy aims to provide flexibility to our clients while ensuring that resources are allocated effectively. Please review the terms below to understand our cancellation guidelines.

1. Eligibility for Cancellations

Cancellations may be considered for the following services:

• Services that are scheduled in advance and have not yet been started.
• Subscription-based services or ongoing projects where specific milestones have not been reached.

2. Non-Cancellable Situations

Cancellations are not accepted in the following cases:

• Services that have already been completed or delivered.
• Services that have reached specific milestones, per the agreement.
• One-time services or custom products that require upfront resource allocation.

3. Cancellation Request Process

To cancel a service, please contact our support team at least 48 hours before the scheduled start of the service. You may reach us at:

Phone: +91 8744870203
Email: care.Shantipe@gmail.com

Please include:

• Your order or invoice number.
• Details of the service you wish to cancel.
• A brief explanation of the reason for the cancellation.

4. Cancellation Fees and Refunds

Prior to Service Start: If the cancellation request is made before the service start date, a full or partial refund may be issued after deducting any administrative or processing fees.

After Service Commencement: If the service has already started, cancellations will be considered on a case-by-case basis, and a partial refund may be issued based on the work completed.

Subscription Services: For subscriptions, cancellations will be effective at the end of the current billing cycle. No partial refunds are provided for the remaining period of an active cycle.

5. Modifications to Cancellation Policy

ShantiPe Solutions Pvt. Ltd. reserves the right to modify this cancellation policy at any time. Any changes will be updated on our website and will apply to services purchased after the date of modification.

6. Contact Us

For further questions or concerns about our refund policy, please reach out to us:

Phone: +91 8744870203
Email: care.Shantipe@gmail.com

We are here to assist you and ensure a positive experience with ShantiPe Solutions Pvt. Ltd.